1. Templates
  2. Fitness
  3. Gym
  4. Gym Member Satisfaction Survey Form

Gym Member Satisfaction Survey Form

Gather member feedback to improve your gym, capturing ratings, recommendation, and what members value most in one form.

Description

The Gym Member Satisfaction Survey Form gives you a clear read on how members feel. They rate the key aspects of your gym and how likely they are to recommend you, and score their overall experience, so you have both detailed and headline measures of satisfaction.

Open fields for what members value most, one thing you could improve, and anything they love turn scores into practical direction, while optional contact details let you follow up. Regular feedback helps you keep members happy, spot problems early, and make the gym better over time.

Listening to members is how great gyms stay great. Sign up for a free Fun Forms account to customize the questions and embed this survey on your website.

Form fields

Everything the Gym Member Satisfaction Survey Form above collects — 9 fields, so you can see exactly what it captures before you make it your own.

How Are We Doing?

  • How would you rate each of these?

    Matrix Icon
    Matrix

  • How likely are you to recommend us to a friend?

    Scale Icon
    Scale

  • Rate your overall experience

    Rating Icon
    Rating

  • How often do you visit?

    Dropdown Icon
    Dropdown

  • What do you value most?

    Multi-Select Icon
    Multi-Select

  • What's one thing we could improve?

    Long Answer Icon
    Long Answer

  • Anything you love that we should keep?

    Long Answer Icon
    Long Answer

  • Your name (optional)

    Short Answer Icon
    Short Answer

  • Email (optional, if you'd like a reply)

    Email Icon
    Email
Use Template Arrow Right Icon

Template FAQs

Common questions about the Gym Member Satisfaction Survey Form — what it captures, when to use it, and how to make it your own.

What is a gym member satisfaction survey form?

A gym member satisfaction survey form is an online form members use to rate their experience. It captures ratings, a recommendation score, and what they value and would improve, so a gym gains clear insight into satisfaction and how to keep members happy.

Why ask how likely members are to recommend you?

Asking how likely members are to recommend you is a simple, powerful measure of loyalty, often used as a net promoter score. A strong result signals happy members likely to refer others, while a weak one flags relationships worth addressing before members leave.

Why ask what members value most?

Knowing what members value most tells you which parts of your gym to protect and promote. It highlights your real strengths, from classes to community or equipment, so you invest in what keeps members loyal rather than guessing at what matters to them.

Why ask what could be improved?

Asking for one thing to improve gives members a focused way to share what frustrates them. These specific suggestions often reveal quick wins and recurring issues, giving you clear, actionable direction to make the gym better rather than vague or overwhelming feedback.

Can members respond anonymously?

Yes. Name and email are optional, so members can give honest feedback without identifying themselves. This lowers the barrier to responding and often produces more candid answers, while those who want a reply can still leave their details for follow-up.

Is the gym member satisfaction survey form free?

Yes, this gym member satisfaction survey form is completely free, and you can customize the questions to fit your gym, embed it on your website, and go live with no coding required. Just create a free Fun Forms account to start gathering feedback online.

Make a free Fun Form Arrow Right Icon

Related templates

Gym Membership Cancellation Form

Gym Membership Cancellation Form

Let members cancel their gym membership with ease, capturing their reason, feedback, and preferred …

Gym Membership Signup Form

Gym Membership Signup Form

Sign up new gym members quickly and easily, capturing their details, membership type, and services …

Gym Tour Booking Form

Gym Tour Booking Form

Book a guided tour of your gym, capturing what prospects want to see, their timing, and what brings …

Gym Waiver and Liability Release Form

Gym Waiver and Liability Release Form

Get a signed waiver and liability release for your gym, capturing health status and acknowledgment …

Membership Freeze / Hold Request Form

Membership Freeze / Hold Request Form

Let members pause their gym membership and restart when ready, capturing the reason, length, and …

Membership Upgrade Request Form

Membership Upgrade Request Form

Let members upgrade or change their membership plan, capturing their current plan, desired plan, and …

Open Day Waiver Form

Open Day Waiver Form

Sign in non-members for your gym open day safely, capturing who’s attending, activities, and a …

Personal Trainer Job Application Form

Personal Trainer Job Application Form

Hire great trainers with a simple job application, capturing their experience, qualifications, and …