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Automotive
Body & Crash Repair
Motor Insurance Claim Assistance Form

Motor Insurance Claim Assistance Form

Help drivers start and manage a motor repair claim, capturing the incident, insurer and policy details so your team can act on their behalf.

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Description

A repair claim is stressful for a driver and fiddly for a body shop to manage. This motor insurance claim assistance form gathers everything you need to open and progress a claim on their behalf, so the repair moves forward while you handle the paperwork with their insurer.

It captures the type and date of incident and what happened, the insurer, claim or policy number, and whether another vehicle was involved with their details. It records whether the incident was reported to the police with any crime reference, the registration, and the driver’s authority to act.

Share the link with customers as soon as they get in touch after an accident. Having the claim details and authority up front means you can liaise with the insurer without chasing. Customize the fields, add your branding, and embed it on your site or share a link in minutes.

Form fields

Everything the Motor Insurance Claim Assistance Form above collects — 14 fields across 2 pages, so you can see exactly what it captures before you make it your own.

Claim Assistance

Type of incident
Dropdown
Date of incident
Date
Briefly, what happened?
Long Answer
Your insurer
Short Answer
Claim / policy number
Short Answer
Was another vehicle involved?
Yes/No
If yes, their details (name, reg, insurer if known)
Long Answer
Was it reported to the police?
Yes/No
Crime reference (if applicable)
Short Answer
Registration
Short Answer

Your Details

Your name
Name
Email address
Email
Phone
Telephone
Authority
Consent

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Template FAQs

Common questions about the Motor Insurance Claim Assistance Form — what it captures, when to use it, and how to make it your own.

What is a motor insurance claim assistance form?

A motor insurance claim assistance form gathers the details a body shop needs to start and manage a repair claim for a driver, capturing the incident, insurer and policy number. It gives the shop authority and information to liaise with the insurer, so the repair progresses without the customer chasing.

What should a claim assistance form include?

This form captures the type and date of incident and what happened, the insurer, claim or policy number, and whether another vehicle was involved with their details. It also records any police report and crime reference, the registration, contact details, and the driver’s authority to act.

When should drivers complete a claim assistance form?

As soon as they’ve had an accident and want the shop to handle the repair and claim. Completing it early gives you the insurer and policy details to open the claim quickly, so approval and repair aren’t held up waiting for information later on.

Who fills out a motor insurance claim form?

Drivers who’ve had an accident and want the body shop to manage the repair claim for them. The form captures their insurer, policy number and authority, so the shop can deal with the insurer directly instead of the customer navigating the claim alone.

Why capture the driver’s authority to act?

Because an insurer won’t discuss a claim with a third party without permission. Recording the driver’s authority up front lets the body shop liaise with the insurer, arrange approvals and progress the repair on their behalf — saving the customer time and keeping the job moving.

Is this claim assistance template free to use?

Yes, completely free. Add or remove fields, adjust the incident types to fit your body shop, and restyle it to your brand, then embed it on your site or share a link — no coding needed. A free Fun Forms account lets you collect claim requests.

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