A mystery shopper feedback form captures an honest, structured assessment of your store from someone posing as an ordinary customer. It’s how you see your business through a shopper’s eyes — the service, the cleanliness, the standards — measured consistently across visits, so you know where your stores genuinely stand rather than how they perform when they know they’re watched.
It captures the visit date, ratings for staff friendliness, store cleanliness and product availability, and whether staff greeted the shopper. A field to describe issues or highlights, what they interacted with, whether they’d recommend the store, and their shopper ID complete a consistent assessment.
Customize the criteria and fields to match your standards, restyle it in your brand colors, and embed it on your site so assessments come in consistently.
