1. Templates
  2. Non-Profit
  3. Charities & Fundraising
  4. Client Intake Form

Client Intake Form

Onboard new clients to your charity online, capturing contact details, needs, accessibility requirements, and privacy consent in one form.

Description

The Client Intake Form gives charities and support organizations a compassionate, organized way to welcome new clients. It gathers the client’s name, email, phone number, and home address alongside a space to describe their needs or goals, so your team understands each person’s situation from the very first contact.

An accessibility question, with a specify field for details, ensures you can accommodate every client from the outset rather than discovering requirements later. A privacy agreement makes it clear how personal information will be handled, building the trust that sensitive support work depends on.

With every intake captured consistently, your team can match clients to the right services quickly and follow up with confidence. Sign up for a free Fun Forms account to customize the fields and embed this intake form on your website.

Form fields

Everything the Client Intake Form above collects — 8 fields, so you can see exactly what it captures before you make it your own.

Client Intake

  • Client Name

    Name Icon
    Name
  • Email Address

    Email Icon
    Email
  • Phone Number

    Telephone Icon
    Telephone
  • Home Address

    Short Answer Icon
    Short Answer
  • Please describe your needs or goals

    Long Answer Icon
    Long Answer
  • Do you have any accessibility requirements?

    Yes/No Icon
    Yes/No
  • Please specify accessibility need(s)

    Long Answer Icon
    Long Answer
  • Privacy Agreement

    Multi-Select Icon
    Multi-Select
Use Template Arrow Right Icon

Template FAQs

Common questions about the Client Intake Form — what it captures, when to use it, and how to make it your own.

What is a client intake form?

A client intake form is an online form charities and support services use to gather essential information about a new client. It captures contact details, the person’s needs or goals, any accessibility requirements, and privacy consent so the organization can offer the right support from the start.

Why ask about accessibility requirements?

Asking about accessibility requirements upfront lets your team prepare the right accommodations before a client’s first appointment. Whether someone needs step-free access, materials in a different format, or extra support, capturing it early shows respect for their needs and helps you deliver an inclusive service from day one.

How is client privacy protected?

The form includes a privacy agreement that explains how the client’s personal information will be stored and used, and asks them to consent before submitting. This transparency is essential in support work, reassuring clients that their details are handled responsibly and helping your charity meet its data protection obligations.

Can clients describe their own goals?

Yes. An open field invites clients to describe their needs or goals in their own words, rather than forcing them into fixed categories. This gives your team richer context about each person’s situation, making it easier to tailor support and start the relationship on an understanding, personal footing.

How does this speed up onboarding?

Because every intake arrives complete and in the same structure, your team can review each new client and assign services without chasing missing details. Consistent records reduce admin, cut down on repeated questions, and let staff spend more time supporting clients and less time on paperwork.

Is the client intake form free?

Yes, this client intake form is completely free, and you can customize the fields to suit your services, embed it on your website, and go live with no coding required. Just create a free Fun Forms account to start welcoming new clients online.