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Scaffolding Feedback Form

Collect feedback after a scaffolding hire — on timing, safety, the handover and whether they’d book you again.

Description

A scaffolding feedback form gathers a customer’s honest verdict once the scaffold’s been up and the job’s moved on. It goes beyond a star rating to ask about the things that matter in this trade — did you hit the agreed erection date, were the inspection tags and handover right, and did anything about safety give them pause?

It captures a performance matrix and an overall rating, yes/no checks on the erection date, inspection tags and handover, and any safety concerns with room to explain. A recommend-us scale, an improvements box and a testimonial permission field turn one submission into a reference you can act on and reuse.

Customize the questions to match how you work, restyle the form in your brand colors, and embed it on your site so feedback arrives while the job’s still fresh in mind.

Form fields

Everything the Scaffolding Feedback Form above collects — 17 fields across 2 pages, so you can see exactly what it captures before you make it your own.

How Was the Scaffold?

  • Site name or reference

    Short Answer Icon
    Short Answer

  • What was the scaffold for?

    Dropdown Icon
    Dropdown

  • How did we perform?

    Matrix Icon
    Matrix

  • Overall, how would you rate us?

    Rating Icon
    Rating

  • Did we erect the scaffold on the agreed date?

    Yes/No Icon
    Yes/No

  • If not, what happened?

    Long Answer Icon
    Long Answer

  • Were the correct inspection tags and handover provided?

    Yes/No Icon
    Yes/No

  • Any safety concerns while the scaffold was up?

    Yes/No Icon
    Yes/No

  • If yes, please describe

    Long Answer Icon
    Long Answer

  • How likely are you to recommend us?

    Scale Icon
    Scale

  • What did we do well, and what could we improve?

    Long Answer Icon
    Long Answer

Wrapping Up

  • Would you use us on future projects?

    Yes/No Icon
    Yes/No

  • May we use your comments as a testimonial?

    Yes/No Icon
    Yes/No

  • Your name

    Short Answer Icon
    Short Answer

  • Company

    Short Answer Icon
    Short Answer

  • Email address

    Email Icon
    Email

  • Phone

    Telephone Icon
    Telephone
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Template FAQs

Common questions about the Scaffolding Feedback Form — what it captures, when to use it, and how to make it your own.

What is a scaffolding feedback form?

It’s a form scaffolding firms send after a hire to capture how the job went. It covers timing, safety, the handover and overall satisfaction, so you learn what worked, catch any issues early, and gather testimonials from customers happy to recommend you.

What does the feedback form ask?

A performance matrix and overall rating, yes/no on the erection date, inspection tags and handover, plus any safety concerns with space to describe them. A recommend-us scale, a what-we-did-well box and permission to quote them round out a full picture of the hire.

When should you send it?

Soon after the scaffold’s handed over or struck, while the experience is still fresh. Prompt feedback catches any niggle before it festers, gives you a testimonial while goodwill is high, and shows customers you care how the job went — not just that it got done.

Who is this form for?

Scaffolding contractors who want to measure and improve their service, and the customers giving the verdict. It suits any firm that treats safety and reliability as selling points and wants proof — in customers’ own words — that they deliver on both.

Why ask about tags and the handover?

The inspection tags and handover certificate are how a customer knows the scaffold is safe and signed off. Asking whether both were right confirms your crews are doing it properly and flags any gap in the paperwork before it becomes a compliance problem later.

Is this feedback form free to use?

Yes, it’s free. Create a Fun Forms account, customize the questions to match your service, restyle it to your brand colors, and embed it on your website with no coding. Responses then collect in one place, ready to act on and turn into testimonials.

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