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Spa Feedback Form

A spa feedback template — gather feedback after a spa or massage visit, with an experience rating, a care check and review permission.

Description

A spa sells an experience, and feedback tells you whether it landed. This spa feedback form gathers a client’s reaction after their visit, so you can protect the experience, fix any gap, and turn relaxed, happy clients into reviews.

It asks about the overall experience and a rating of the details, and whether the client felt fully looked after. It asks what would make their next visit even better, takes permission to share their comments as a review, and captures their name and email.

Send it after a visit or share a link at checkout. The feedback keeps the experience sharp, and reviews from happy clients are the social proof a spa runs on. Customize the questions, add your branding, and embed it on your site or share a link in minutes.

Form fields

Everything the Spa Feedback Form above collects — 7 fields, so you can see exactly what it captures before you make it your own.

How Was Your Visit?

  • Overall experience

    Rating Icon
    Rating
  • Rate the details

    Matrix Icon
    Matrix
  • Did you feel fully looked after?

    Yes/No Icon
    Yes/No
  • Anything that would make your next visit even better?

    Long Answer Icon
    Long Answer
  • Okay to share your comments as a review?

    Yes/No Icon
    Yes/No
  • Your name

    Name Icon
    Name
  • Email address

    Email Icon
    Email
Use Template Arrow Right Icon

Template FAQs

Common questions about the Spa Feedback Form — what it captures, when to use it, and how to make it your own.

What is a spa feedback form?

A spa feedback form gathers a client’s reaction after a spa or massage visit — how the experience felt, whether they were looked after, and what could be better. It protects the experience you sell and turns happy clients into reviews.

What should a spa feedback form ask?

This form asks about the overall experience and a rating of the details, whether the client felt fully looked after, what would make their next visit better, permission to share their comments as a review, and their name and email.

When should you ask for spa feedback?

Soon after the visit, while the client still feels the calm of the experience. A prompt ask captures a genuine reaction and reaches a relaxed, happy client at the ideal moment to request a review, before everyday life crowds the feeling out.

Who fills out a spa feedback form?

Your clients, after their visit. The form takes their name and email, so you can follow up on anything raised and, with permission, turn a happy client’s words into a review for your site or social profiles.

Why ask whether a client felt fully looked after?

Because a spa sells care and attention, not just treatments — and a client can enjoy a massage yet feel rushed or overlooked around it. Asking about the whole experience surfaces those gaps, so you can protect the feeling that makes clients return.

Is this spa feedback template free to use?

Yes, completely free. Add or remove questions, adjust the ratings to fit your spa, and restyle it to your brand, then embed it on your site or share a link — no coding needed. A free Fun Forms account lets you collect responses.