1. Templates
  2. Transport
  3. Airports & Aviation
  4. Special Assistance Request Form

Special Assistance Request Form

Arrange special assistance for travelers online, capturing their needs, flight details, and requirements in one considerate form.

Description

The Special Assistance Request Form gives airports and airlines a caring, organized way to support passengers who need extra help. It captures who the assistance is for and their specific needs, along with the travel date, terminal, airline, and flight number, so your team can arrange the right support in advance.

A question about whether the passenger is traveling alone and a notes field capture the finer detail that makes assistance truly helpful. Contact information and an agreement checkbox ensure your team can confirm arrangements and that the passenger knows what to expect.

Arranging assistance ahead of time makes travel smoother and less stressful. Sign up for a free Fun Forms account to customize the fields and embed this request form on your website.

Form fields

Everything the Special Assistance Request Form above collects — 12 fields, so you can see exactly what it captures before you make it your own.

Request Special Assistance

  • Assistance Needed For:

    Multi-Select Icon
    Multi-Select

  • Please specify your needs:

    Short Answer Icon
    Short Answer

  • Travel Date

    Date Icon
    Date

  • Departure Terminal

    Short Answer Icon
    Short Answer

  • What airline are you flying with?

    Short Answer Icon
    Short Answer

  • What is your flight number?

    Short Answer Icon
    Short Answer

  • Will you be traveling alone?

    Yes/No Icon
    Yes/No

  • Additional Notes or Requests

    Long Answer Icon
    Long Answer

  • Passenger Name

    Name Icon
    Name

  • Contact Email

    Email Icon
    Email

  • Contact Telephone

    Telephone Icon
    Telephone

  • Agreement

    Multi-Select Icon
    Multi-Select
Use Template Arrow Right Icon

Template FAQs

Common questions about the Special Assistance Request Form — what it captures, when to use it, and how to make it your own.

What is a special assistance request form?

A special assistance request form is an online form passengers use to arrange extra help when flying, such as mobility or accessibility support. It captures their needs, flight details, and whether they are traveling alone, so an airport or airline can prepare the right assistance before they arrive.

What kinds of assistance can be requested?

Passengers can request help such as wheelchair assistance, guidance through the terminal, support for hidden disabilities, or help for those traveling alone. A specify field lets them describe their exact needs, ensuring your team arranges support that genuinely fits the individual rather than a one-size-fits-all response.

Why ask about traveling alone?

Knowing whether a passenger is traveling alone helps your team judge the level of support they may need through the airport and on board. It ensures someone traveling without a companion receives appropriate assistance and reassurance at each stage of their journey, from check-in to boarding.

Why capture flight and terminal details?

The travel date, departure terminal, airline, and flight number let your team be in the right place at the right time. Capturing these details ensures assistance is arranged with the correct airline and ready when the passenger arrives, so nothing is left to chance on the day.

How far in advance should passengers request?

Passengers should request assistance as early as possible, ideally when booking or well before travel, so airports and airlines can arrange staff and equipment. Submitting the form in advance gives your team time to prepare properly, which makes the passenger’s journey smoother and far less stressful.

Is the special assistance request form free?

Yes, this special assistance request form is completely free, and you can customize the fields to fit your service, embed it on your website, and launch it with no coding required. Just create a free Fun Forms account to start arranging assistance online.

Make a free Fun Form Arrow Right Icon

Related templates

Vendor/Contractor Access Request Form

Vendor/Contractor Access Request Form

Manage vendor and contractor airport access online, capturing the company, purpose, area, and …

Employee Emergency Contact Form

Employee Emergency Contact Form

Collect employee emergency contact details online, capturing the contact’s name, relationship, and …

Lost Property Submission Form

Lost Property Submission Form

Let passengers report lost property online, capturing the item, where and when it was lost, and …

Maintenance Work Request Form

Maintenance Work Request Form

Submit airport maintenance requests online, capturing the issue type, location, priority, and …

Passenger Feedback Form

Passenger Feedback Form

Collect passenger feedback on airport experiences online, capturing the area, rating, comments, and …

Security Clearance Request Form

Security Clearance Request Form

Capture airport security clearance requests online, gathering the access type, dates, …

Security Incident Report Form

Security Incident Report Form

Report airport security incidents online, capturing who is reporting, what happened, where, and …

Shift Change Request Form

Shift Change Request Form

Let employees request shift changes online, capturing the original and new shifts, reason, and cover …