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Boarding Feedback Form

A boarding feedback template — the care, the comms and your pet’s wellbeing rated fast, so owners rebook and any worry is caught early.

Description

Boarding is a leap of faith for an owner, and how they feel at collection decides whether they come back. This quick feedback form asks the questions that matter most: did their pet seem happy and cared for, was the facility clean, were they kept reassured — so you learn what builds trust and catch any worry early. It rates the care their pet received, cleanliness and comfort, communication during the stay, and how settled their pet seemed on collection, with space for specifics. A recommend score shows at a glance who’s now a loyal boarder and who needs winning back. Send it after collection or leave a link at reception. Free, brandable, and the reviews it gathers are exactly what reassures the next nervous owner booking a holiday stay.

Form fields

Everything the Boarding Feedback Form above collects — 10 fields, so you can see exactly what it captures before you make it your own.

How Was Your Pet's Stay?

  • Overall experience

    Rating Icon
    Rating
  • How happy & settled did your pet seem on collection?

    Scale Icon
    Scale
  • Cleanliness & comfort

    Rating Icon
    Rating
  • Communication during the stay

    Rating Icon
    Rating
  • What did we do well?

    Long Answer Icon
    Long Answer
  • Anything we could improve?

    Long Answer Icon
    Long Answer
  • How likely are you to recommend us?

    Scale Icon
    Scale
  • Your name

    Short Answer Icon
    Short Answer
  • Pet's name

    Short Answer Icon
    Short Answer
  • Email (if you'd like a reply)

    Email Icon
    Email
Use Template Arrow Right Icon

Template FAQs

Common questions about the Boarding Feedback Form — what it captures, when to use it, and how to make it your own.

Why ask for boarding feedback?

Because owners entrust you with a beloved pet, and how they feel afterwards decides whether they rebook. Feedback tells you whether the care, cleanliness and communication reassured them — and flags anything to fix.

What does the feedback cover?

The care their pet received, cleanliness and comfort of the accommodation, communication during the stay, how settled the pet seemed on collection, and a recommend score, with room for comments.

Should I ask how the pet seemed on collection?

Yes — owners read a lot into whether their pet came home happy and relaxed or stressed. It’s one of the truest measures of a good stay.

Can feedback be anonymous?

Yes — contact details are optional, so owners can be candid. If they leave them, you can follow up on anything that needs a response.

How do I use boarding feedback?

Positive feedback becomes testimonials that win bookings; any concern is a quiet chance to improve. For a facility that lives on repeat holiday bookings, both are valuable.

Is the feedback form free?

Yes — free with a Fun Forms account, fully customisable, and it shares as a link or QR code at reception.