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  4. Coffee Van Event Feedback Form

Coffee Van Event Feedback Form

A coffee van feedback template — a quick rating, a service grid and an NPS score, so you learn what to repeat and what to fix.

Description

The best time to win the next booking is right after the last one, while the coffee’s still warm in the memory. This feedback form keeps it short and genuinely useful: a star rating, a quick grid across the things that matter, a recommend score, and two open boxes for the words you can actually use. The service grid turns a vague “it was lovely” into something you can act on — strong on coffee quality, slower on speed, brilliant on friendliness — so you know exactly where to double down. The recommend scale gives you a number to track over time, and the testimonial permission turns a happy comment into marketing you’re allowed to quote. Send it the day after an event, while goodwill is high. Free, brandable, and built to take two minutes while handing you the insight and the social proof to grow.

Form fields

Everything the Coffee Van Event Feedback Form above collects — 9 fields, so you can see exactly what it captures before you make it your own.

How Did We Do?

  • Overall, how would you rate us?

    Rating Icon
    Rating
  • Rate the following

    Matrix Icon
    Matrix
  • How likely are you to recommend us?

    Scale Icon
    Scale
  • Did we arrive and set up on time?

    Yes/No Icon
    Yes/No
  • What did we do well?

    Long Answer Icon
    Long Answer
  • Anything we could do better?

    Long Answer Icon
    Long Answer
  • Can we use your comments as a testimonial?

    Yes/No Icon
    Yes/No
  • Your name (optional)

    Name Icon
    Name
  • Email (optional)

    Email Icon
    Email
Use Template Arrow Right Icon

Template FAQs

Common questions about the Coffee Van Event Feedback Form — what it captures, when to use it, and how to make it your own.

When should I send a feedback form?

The day after the event, while it’s fresh. That’s when response rates and goodwill are highest, and when a kind comment is most likely to become a testimonial.

What does the service grid measure?

Coffee quality, speed, friendliness, setup and value — rated quickly so vague praise becomes specific, actionable feedback on what to repeat and what to improve.

What's the recommend score for?

It’s a simple 1–10 likelihood-to-recommend scale. Tracked over time, it’s a clean measure of whether your service is getting better.

Can I use responses as testimonials?

Yes — there’s a permission question, so a glowing comment becomes marketing you’re allowed to quote, with the customer’s blessing.

Do customers have to leave their details?

No — name and email are optional, so people can give honest feedback anonymously if they prefer, which usually means more of it.

Is it free and brandable?

Yes. Free with a Fun Forms account and fully restyleable to your branding.