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Domestic Cleaning Feedback Form

A feedback template for home cleaning — rate the clean, the reliability and the cleaner, and win the review that grows the round.

Description

For a cleaning round, reliability and a consistent finish are everything — and happy regulars are both your best reviews and your steadiest income. This form gathers honest feedback on the service and nudges the happiest toward a public review, while catching any niggle before a client quietly drifts off. It asks what people judge a cleaner on over time: the quality and consistency of the clean, whether visits happen reliably and on schedule, how their preferences are followed, and whether the home genuinely feels looked after. Feedback on a recurring service is an early-warning system — a slipping standard surfaces here before it becomes a cancellation. Send it after the first few visits, or once in a while to regulars. Free, brandable, and it turns a reliable round into reviews, referrals and retained clients.

Form fields

Everything the Domestic Cleaning Feedback Form above collects — 11 fields across 2 pages, so you can see exactly what it captures before you make it your own.

How Are We Doing?

  • Overall, how happy are you with your clean?

    Rating Icon
    Rating
  • Quality & consistency of the clean

    Scale Icon
    Scale
  • How reliable are we (turning up on schedule)?

    Scale Icon
    Scale
  • How well do we follow your preferences?

    Scale Icon
    Scale
  • Does your home feel properly looked after?

    Yes/No Icon
    Yes/No
  • What are we doing well?

    Long Answer Icon
    Long Answer
  • Anything we could do better?

    Long Answer Icon
    Long Answer
  • Would you recommend us to friends or family?

    Yes/No Icon
    Yes/No
  • Happy to leave a public review?

    Yes/No Icon
    Yes/No

About you (optional)

  • Your name

    Name Icon
    Name
  • Area

    Short Answer Icon
    Short Answer
Use Template Arrow Right Icon

Template FAQs

Common questions about the Domestic Cleaning Feedback Form — what it captures, when to use it, and how to make it your own.

Why ask cleaning clients for feedback?

Because a round lives on reliability and retention — feedback tells you if the clean’s hitting the mark and flags a slipping standard before a client leaves quietly. Happy ones become the reviews and referrals that grow the round.

When should I send it?

After the first few visits to check you’ve started well, then occasionally for regulars. That rhythm catches problems early and keeps a pulse on satisfaction without pestering.

What should I ask about?

The quality and consistency of the clean, reliability and timekeeping, how well preferences are followed, and whether the home feels properly looked after. Those are what clients judge a recurring cleaning service on.

How does feedback help retention?

A quiet grumble caught on a form is a client you can keep; the same grumble unspoken is a cancellation you never saw coming. Feedback gives you the chance to fix it and hold the slot on your round.

How do I turn it into reviews?

The form asks happy clients if they’ll post publicly and points them there. A review mentioning reliability — “never misses a week, home always spotless” — is gold for winning new regular work.

Is the feedback form free?

Yes — free with a Fun Forms account, fully customizable, and it embeds on your site or shares as a link.