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End-of-Tenancy Cleaning Feedback Form

A feedback template for move-out cleans — rate the clean and whether the deposit came back, and win the review that reassures the next tenant.

Description

End-of-tenancy clients care about one outcome above all — did the clean protect the deposit. This form gathers feedback on the clean and that result, and nudges happy clients toward a review, since a “full deposit back, spotless job” review is exactly what reassures the next anxious tenant choosing a cleaner. It asks what people judge a move-out clean on: the thoroughness and standard, whether it hit the deadline, how the deposit outcome went, and the service overall. Deposit-anxiety is the emotion driving this purchase, so feedback that confirms a smooth, deposit-saving clean is powerful proof for future tenants, landlords and agents. Send it a week or two after the check-out, once the deposit outcome’s known. Free, brandable, and it turns a successful move-out clean into reviews and referrals.

Form fields

Everything the End-of-Tenancy Cleaning Feedback Form above collects — 10 fields across 2 pages, so you can see exactly what it captures before you make it your own.

How Did We Do?

  • Overall, how happy are you with the clean?

    Rating Icon
    Rating
  • Thoroughness & standard of the clean

    Scale Icon
    Scale
  • Was it done by your check-out deadline?

    Single-Select Icon
    Single-Select
  • How did the deposit outcome go?

    Single-Select Icon
    Single-Select
  • What did we do well?

    Long Answer Icon
    Long Answer
  • Anything we could have done better?

    Long Answer Icon
    Long Answer
  • Would you recommend us?

    Yes/No Icon
    Yes/No
  • Happy to leave a public review?

    Yes/No Icon
    Yes/No

About you (optional)

  • Your name

    Name Icon
    Name
  • Area

    Short Answer Icon
    Short Answer
Use Template Arrow Right Icon

Template FAQs

Common questions about the End-of-Tenancy Cleaning Feedback Form — what it captures, when to use it, and how to make it your own.

Why ask for end-of-tenancy feedback?

Because the outcome — deposit returned — is exactly what reassures the next tenant. A review confirming a thorough, deadline-hitting, deposit-saving clean is the most persuasive proof you can show anxious future clients, landlords and agents.

When should I send it?

A week or two after the check-out, once the deposit outcome’s usually known. That timing captures the result that matters most and gets a review that speaks to it directly.

What should I ask about?

The thoroughness and standard, whether the clean hit the check-out deadline, how the deposit outcome went, and the service overall. Those reflect exactly what end-of-tenancy clients care about and judge you on.

How does feedback win work?

A review that says “got my full deposit back, flat was spotless, done on time” tackles the exact worry that drives this purchase. The form points happy clients to post it where future tenants and agents are searching.

What if the deposit was still deducted?

You’ll hear why, directly — sometimes it’s nothing to do with cleaning, sometimes a flagged area you can re-clean under guarantee. Either way, catching it on a form lets you respond and protect your reputation.

Is the feedback form free?

Yes — free with a Fun Forms account, fully customizable, and it embeds on your site or shares as a link.