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  4. Garden Maintenance Feedback Form

Garden Maintenance Feedback Form

A feedback template for garden maintenance — rate the visits, the reliability and the finish, and win the review that grows the round.

Description

For a maintenance round, reliability and a tidy finish are everything — and happy regulars are both your best reviews and your steadiest income. This form gathers honest feedback on the visits and nudges the happiest toward a public review, while catching any niggle before a customer quietly drifts off. It asks what people judge a gardener on over time: whether visits happen reliably and on schedule, the quality and consistency of the work, how tidy things are left, and whether the garden’s genuinely being kept on top of. Feedback on a recurring service is an early-warning system — a missed visit or a slipping standard surfaces here before it becomes a cancellation. Send it after a few visits, or once a season to regulars. Free, brandable, and it turns a reliable round into reviews, referrals and retained customers.

Form fields

Everything the Garden Maintenance Feedback Form above collects — 11 fields across 2 pages, so you can see exactly what it captures before you make it your own.

How Are We Doing?

  • Overall, how happy are you with our service?

    Rating Icon
    Rating
  • How reliable are we (turning up on schedule)?

    Scale Icon
    Scale
  • Quality & consistency of the work

    Scale Icon
    Scale
  • How tidy do we leave the garden?

    Scale Icon
    Scale
  • Is the garden being kept on top of?

    Yes/No Icon
    Yes/No
  • What are we doing well?

    Long Answer Icon
    Long Answer
  • Anything we could do better?

    Long Answer Icon
    Long Answer
  • Would you recommend us to friends or neighbours?

    Yes/No Icon
    Yes/No
  • Happy to leave a public review?

    Yes/No Icon
    Yes/No

About you (optional)

  • Your name

    Name Icon
    Name
  • Street or area

    Short Answer Icon
    Short Answer
Use Template Arrow Right Icon

Template FAQs

Common questions about the Garden Maintenance Feedback Form — what it captures, when to use it, and how to make it your own.

Why ask maintenance customers for feedback?

Because a round lives on reliability and retention — feedback tells you if visits are hitting the mark and flags a slipping standard before a customer leaves quietly. Happy ones become reviews and referrals that grow the round.

When should I send it?

After the first few visits to check you’ve started well, then once a season or so for regulars. That rhythm catches problems early and keeps a pulse on satisfaction without pestering.

What should I ask about?

Reliability and timekeeping, the quality and consistency of the work, how tidy the garden’s left, and whether it’s genuinely being kept on top of. Those are what customers judge a recurring service on.

How does feedback help retention?

A quiet grumble caught on a form is a customer you can keep; the same grumble unspoken is a cancellation you never saw coming. Feedback gives you the chance to fix it and keep the slot on your round.

How do I turn it into reviews?

The form asks happy customers if they’ll post publicly and points them there. A review mentioning reliability — “never misses a week, garden always immaculate” — is gold for winning new regular work.

Is the feedback form free?

Yes — free with a Fun Forms account, fully customisable, and it embeds on your site or shares as a link.