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Stain & Odor Treatment Enquiry Form

A stain-and-odor enquiry template — the stain, surface, age and cause captured, so a treatment is matched to the problem honestly.

Description

Stains and odors are their own problem — a red-wine spill, a pet accident, a musty damp smell each need a different treatment, and success depends on knowing what it is, how old, and what caused it. This form scopes a stain or odor enquiry around exactly that, so the treatment’s matched to the problem and the expectation set honestly. It asks what shapes a stain job: what and where the stain is, the surface (carpet, upholstery, mattress), how old it is, the likely cause, and whether anything’s already been tried (which can set a stain). Odors get the same treatment — pet, damp, smoke — since they’re solved at the source, not masked. The detail that separates a treatable mark from a permanent one. Put it on your “stain & odor removal” page. Free, brandable, and it turns “can you get this stain out?” into a scoped, honestly-advised job.

Form fields

Everything the Stain & Odor Treatment Enquiry Form above collects — 10 fields across 2 pages, so you can see exactly what it captures before you make it your own.

Stain & Odor Enquiry

  • Your postcode

    Short Answer Icon
    Short Answer
  • Surface

    Single-Select Icon
    Single-Select
  • What's the stain or odor?

    Short Answer Icon
    Short Answer
  • How old is it?

    Single-Select Icon
    Single-Select
  • Has anything already been tried on it?

    Yes/No Icon
    Yes/No
  • Photo of the stain / area

    Upload Icon
    Upload
  • Anything else about the cause or area?

    Long Answer Icon
    Long Answer

Your details

  • Your name

    Name Icon
    Name
  • Contact number

    Telephone Icon
    Telephone
  • Email address

    Email Icon
    Email
Use Template Arrow Right Icon

Template FAQs

Common questions about the Stain & Odor Treatment Enquiry Form — what it captures, when to use it, and how to make it your own.

Can you get any stain out?

Not always — some set or dye-based stains are permanent, and anything already treated with the wrong product can be fixed. We’re honest about it: tell us what it is, how old, and what’s been tried, and we’ll say what to realistically expect.

Why does the age and cause matter?

Because a fresh spill treats very differently from one that’s set over months, and the cause (wine, pet, dye, ink) dictates the method. Knowing both lets us bring the right treatment and set an honest expectation rather than a hopeful guess.

Can you remove pet odors?

Often — pet odors come from urine soaking into the backing and sub-floor, so they need treating at the source, not a surface spray. Flag it on the form and we’ll use the right enzyme treatment and allow the time it needs.

I already tried a cleaner — does that matter?

Yes, tell us — some DIY products set a stain or leave residue that attracts dirt, which changes how we treat it. It’s not a problem to have tried; it just helps us know what we’re working with.

Do you treat damp or musty smells?

We can tackle musty odors in carpets and upholstery, though a persistent damp smell often points to an underlying moisture issue worth addressing too. We’ll treat what we can and flag if the source needs looking at.

Is the enquiry free?

Yes — free with a Fun Forms account, fully customizable, and it embeds on your site or shares as a link.