Transport Feedback Form
A post-journey feedback template for transport providers — check punctuality, vehicle condition and gather reviews.
Description
Form fields
Everything the Transport Feedback Form above collects — 11 fields, so you can see exactly what it captures before you make it your own.
How Was Your Journey?
Your name
Name
Email address

Date you travelled
Short Answer
How would you rate the service overall?
Dropdown
Was your driver punctual and professional?
Yes/No
Was the vehicle clean and as described?
Yes/No
Would you recommend us to a friend?
Yes/No
What went well?
Long Answer
Anything we could have done better?
Long Answer
Happy for us to share your words as a review? If so, how should we credit you?
Long Answer
I'm happy to be contacted about my booking
Consent
No credit card
Unlimited forms
Unlimited results
Template FAQs
Common questions about the Transport Feedback Form — what it captures, when to use it, and how to make it your own.
When should I send a transport feedback form?
A day or two after the journey, while the experience is fresh. That timing tends to produce the warmest and most specific responses.
Why ask about punctuality specifically?
Because in transport, being on time is the whole promise. Separating punctuality from the rest of the experience tells you plainly whether you’re delivering on the one thing clients count on most.
Do clients have to leave their name?
No — name and email are optional, so clients can be candid, and even anonymous feedback still helps you sharpen your service.
How does the form help me get reviews?
It asks, at the right moment, whether clients are happy for their words to be shared and how they’d like to be credited — turning a warm reply into a testimonial you can publish.
What do the yes/no questions capture?
The essentials a rating can miss — a punctual, professional driver, a clean vehicle as described, and whether you’d be recommended — as clean signals across every booking.
Is the feedback form free?
Yes. It’s free with a Fun Forms account, fully brandable, and ready to send as a link after each journey.
No credit card
Unlimited forms
Unlimited results





